Shipping Addresses
Q. Can I change a shipping address once I've placed an order?
A. You can change your shipping address up until the day an item is shipped. Call 1-650-620-9914 or fax 1-650-620-9915 with your order number and new shipping information.
Shipping Charges
Q. How much do you charge for shipping?
A. For all shipping & payment information refer to our Shipping & Payment guide.
Delivery Information
Q. When will my order be delivered?
A. In North America, please allow approximately 5-7 days for delivery. Europe & UK deliveries allow approximately 14 days. South American delivieries allow approximately 7-10 days.
Q. Should I contact you or the carrier with questions about my package?
A. If you have general questions about the delivery of your order, please contact us.
| 
